Corsair Reviews

I want to inform to the public that the MSI H410M PRO-VH Motherboard product is not compatible with the Prower Supply Corsair CV550. Do not let you experience the same thing and make the wrong purchase of products that wasted expenses.

I ordered a Corsair VENGEANCE a7200 Series Gaming PC 2 weeks ago, and it still says (PROCESSING Ship Date to be Confirmed). I am in a hurry for a new pc since my old one broke. I have work to do, and this Chromebook is not holding on too well. I still can't believe how long they take to ship out your order—2,300 dollars to wait almost a month for your item to be shipped.

The front tempered glass completely shattered randomly on the day i brought this case (4000x), it was likely an manufacturing defect. When i contacted them i was immediately offered a replacement, the front panel came free of charge (shipping time around 3-5 day). Extremely satisfied with their customer service...Probably the best. Corsair always had been me go to for buying pc parts.

I purchased a corsair h100i elite capellix new version cpu cooler worst cpu cooler when it comes to noise it has a humming noise and to make it worse you cant manually set the pump speed 2200 rpm is the lowest it will go and it hums if anyone thinking about buying this cooler leave it until theres a software update on the cooler I would avoid if you have a silent running computer and you like the sound of a silent computer this cooler is not for you i returned and went with the nzxt z63 that is super silent compared to the corsair capellix cooler....
Noticed that corsair actually replied did you not read the part where it says you cant not customise the pump speed below 2200rpm on this pump,belive me I know all about icue config I've used it for the last 3 years

Please please can some one help me i have been trying to get Corsair to honour an exchange with a warranty and they have put nothing but obsitcles in my way ..this computer was for my son who is autistic his only way of communication was through this pc we have had it for 10months before it broke, we can never afford to buy another one , we were helped by a trust to get this for my sons mental health and corsair don't care , I have sent them the copy of the invoice from amazon and now they said that's not good enough as it don't have vat on it, I don't know what else to ..wish I had got another one from somewhere else we are devastated

The absolute worst. No other words to describe it. Very similar experience to Megen Rene' and is ongoing. I placed 3 consecutive orders for one merchandise. My card company approved each time, and each time Corsair notified me 24 hours later they'd done me a solid and cancelled my order. I've made at least 4 phone calls along with 3 support tickets. The current support ticket 2003944055 was elevated to urgent status over 3 weeks ago and I can't get a peep out of anyone about the status of it so I'm guessing they are just waiting it out hoping I disappear. While this has been going on the price of the merch just so happened to go up by $500. Can't make this stuff up.

Managed to find a power supply which is out of stock everywhere else. Free delivery with DHL next-day.

well I have a k95 keyboard that has lasted me nearly 7 years now, the bulbs aren't really that great but every key still works. It is marginally better than most keyboards on the market but I do recommend buying the newer rgb models instead. When I tried to reach customer support over dying LEDs on the k95 they said an RMA would cost 30 dollars just to put it back on their shelves and like I didn't make the LEDs break. They broke on their own.. so idk, I would like to have ultraviolet leds instead though.. I never used the regular ones.

I recently experienced some issues with my Corsair Scimitar ELITE RGB, more particularly that my middle mouse button was acting weirdly/not working. Jokes on me because that exact thing happened to me while having the same model at work some time ago and still got one for home thinking it was an isolated thing, well it wasn't.
Contacted support and they took like 2 weeks to reply, then proceeded to ask me what was happening and soso. After some days of emails they ask me to send it back for an RMA, and I that like to keep all the boxes and every piece of paper that comes when I buy a product, because I care about that, just send everything tidy and well packaged.
They receive it and proceeded to send a replacement unit that has taken another week or so, so overall it's been 3 weeks that actually isn't that bad.
The problem comes when I received my replacement unit today, it comes specifiying that is a refurbished unit (that I actually don't care about if it works), but in a small cardboard box just containing the mouse and a paper.
Well, I did pay for the original box, I did appreciate to have it just in case I want to sell it, keep it or f***** hang it from a wall, I did pay for that packaging when I bought the mouse plus more than 10 pounds of post for it to be taken care of while being sent, and I receive this.
Probably the middle mouse button will fail again, as it happened twice to me already, on one of their flagship products. Well, this time will be going straight to the trash.

TLDR: Dishonours warranty policies with loopholes and scams the consumer in the process. Buyer beware.
Imagine you bought a brand-new car, and one day you’re driving it down the highway when suddenly, you start shaking. One of your tires has a leak! You pull over to the side and inspect the tire and sure enough, it’s a flat, with a hole on the side. You in the middle of nowhere, and you have no way of getting home. You patch the tire, so you can take it into the dealership. Now, imagine, when that same dealership now refuses to work on your car because you voided the entire warranty by performing an unauthorized service. How speechless would you be? Thank goodness, when this happened to me my dealership took me in right away, and apologized profusely for the mishap, even though they had nothing to do with it. We choose brands because they stand behind their products, and their customers. I received this water cooler from my girlfriend as a present for my 23rd birthday after building my first PC. Up until recently, it worked reliably. A month ago, I started to notice serious issues with my PC. It would just randomly shut down when I would be working on homework or playing video games. When I inspected further, I noticed that sometimes the temperature would spike up, which didn’t happen before. At first, I thought it was the thermal compound, so I cleaned the CPU and reapplied some paste. About 2 weeks ago, I turned on my computer and within a minute of starting it up it would shut down again. I did this a couple times and sure enough, the CPU kept getting hotter and hotter, from an idle room temperature of 29C to 93C, which is when it would shut down. I started to freak out. I had a major assignment worth 20% of my final grade, and my computer was failing. I took the PC apart. I started to inspect the GPU, the fans, everything worked! So, what was the problem? It must be something to do with the cooling, because even the CPU was working fine. That’s when I took off the radiator, to find a bubble in the top that was leaking. I immediately took it off and wiped it off. I sealed the area with glue to temporarily seal the hole. I contacted Corsair immediately, filing a warranty claim, as well as reaching out to Corsair via telephone. Sonny F., was excellent in explaining the details of the Advanced RMA, and how I would ship my product back for an exchange, yet conveniently neglected to explain that it wouldn’t even be covered cause I PLUGGED A LEAKING HOLE. They put a charge of $88.88 USD or ~$125CAD on my credit card. Great. Problem solved, right? Nope, wrong. I had no way of using my computer. I tried using the water cooler again, in hopes it would get me through the night but nothing worked. At 7 pm, with COVID-19 hours, I was totally screwed. My computer would not turn on. I found an air cooler at my local Canada Computers and placed it on hold immediately. The day after, I went to go pick it up and sure enough, it was the cooler that was the problem. Fast forward a week later to yesterday, when as soon as my product was received, I get an email from Corsair saying that the warranty is void because there was an “unauthorized repair”. So convenient for them to wait until item is received to deny the warranty. I didn’t even ship them back the defective product! Anything they can do to not have to honour their policies, and scam the customer in the process. I have emailed numerous times, and no response. I try calling, and phone lines are disengaged due to overwhelmingly high ticket volumes. Hmm I wonder why. In life, these things happen, but what makes or breaks us how we choose to deal with them. Unprofessional business practices not only hurt the customer but hurt the bottom line. I am returning the product today, in the mail in hopes we can come to a resolution. As per Corsair policy, I have 14 days. If I do not receive a refund immediately, rest assumed this issue will be escalated until I have absolutely no connection to this company and its shady business practices. P.S: The assignment I was talking about? I had to do it the next day, and lost 10%.

ORDER/DELIVERY
bought a psu on the 21st because its a known brand and the power supply was in stock all it says was "booked". I was frustrated about the lack of information regarding the estimated time of arrival. All of my pc parts arrived yesterday and the 1 thing missing was the PSU FROM CORSAIR. Instead of building the computer today i have to wait GOD knows when till the psu arrives.
ORDER NUMBER:4000264764

Had a fault with the Corsair Void headset. Was first told they can not help my "as is long time out of warranty" even though it was only a few months old. Made a complaint and finally received some help and got the headset replaced. Replacement was also faulty, the advisor i was dealing with was helpful and i have been sent a few different headsets all with different outcomes but all faulty. Was sent an email from "the director of technical support & customer service at Corsair" giving me his email and told me to contact him directly. I did this explaining the situation and 3 weeks later still no response. Clearly this is a company that does not care about their customers. Numerous times i had to contact them 2 or 3 times after receiving no response LONG after the time they state for a reply.